COVID-19 Policies and Procedures


All policies in this document will be effective as of the opening of The R3finery LLC and will remain in place indefinitely. Individual policies will be modified or discontinued as prudent over time, at the discretion of The R3finery LLC, and in accordance with applicable laws, orders, and directives. 

1. Opening

    a. Privates, Semi-Privates, PT, and Group Classes

        i. We schedule no more than 2 sessions in the studio at any time. All sessions will be performed in                  separate rooms to avoid any commingling of clients and instructors. 

        ii. Pilates Reformer classes will be limited to a maximum of 3 clients, so that clients can be spaced                  with a minimum of 6 feet in between them.

        iii. Yoga mat classes will be limited to a maximum of 4 clients to observe 6 feet between clients

    b. Virtual Classes 

        i. We will continue to offer live-streaming classes throughout the reopening phase

        ii. We will continue to offer virtual pilates and yoga privates and will give clients a 2 week notice                        regarding termination of virtual classes.  Any unused funds will be transferred to an account for                    use in the studio.


2. Common Areas and Start Times 

    a. Clients will not be allowed to enter the studio more than 5 minutes before the start of their session              or class 

    b. Clients are not allowed to bring guests, children, etc. to wait for them in the lobby during their                      session. 

    c. Clients cannot remain in the lobby to socialize etc. while waiting for their session, or after their                      session is complete. 

3. Personal Protective Equipment 

     a. Employees 

        i. All employees will be required to wear a face mask that covers the nose and mouth at all times                   when interacting with clients. This can be a respirator mask, cloth mask, or surgical mask. Masks                 will be provided to employees if they do not have their own. 

        ii. Disposable Gloves 

            1. Employees are not required to wear gloves at all times, as frequent hand washing and                                    sanitization is considered to be more consistent and effective at preventing microorganism                            spread. 

            2. Employees may elect to wear gloves at all times, as long as sanitary practices are followed                            regarding sanitizing and changing gloves as needed (described below). 

            3. We will have gloves available, and clients may request that instructors wear them for their                            sessions. Employees are required to comply with clients’ requests for glove use. 

    b. Clients 

        i. All clients will be required to wear a face mask that covers the nose and mouth at all times while in             the studio. This can be a respirator mask, cloth mask, or surgical mask. 

        ii. Disposable Gloves 

            1. Clients are not required to wear disposable gloves in the studio.

            2. Clients who enter the studio wearing disposable gloves will be asked to sanitize or change their                  gloves in the studio. 

4. Hand-Washing and Sanitizing 

    a. Employees are required to wash their hands or use hand sanitizer upon: 

        i. Entering the studio 

        ii. Using the restroom

        iii. Beginning a session

        iv. Ending a session 

        v. Touching the face 

        vi. Touching common area equipment (computers, iPads, etc.) 

    b. To be effective, handwashing must use soap and be done for a minimum of 30 seconds. 

    c. Alcohol-based sanitizer is considered an effective replacement for handwashing. Alcohol-based                  sanitizer can be used on nitrile gloves to sanitize them. 

    d. Clients will be asked to wash their hands or use sanitizer upon entering the studio. 

5. Social distancing 

    a. We will encourage clients to maintain a 6 foot distance from each other throughout the studio.

    b. Waiting room chairs will be spaced apart. 

    c. Once resumed, group classes will be conducted with 6 feet in between each client.  

6. Symptoms 

    a. Employees should not come into the studio if displaying any of the following symptoms: 

  • Coughing 

  • Sneezing 

  •  Runny Nose / Excess Mucus 

  • Fever 

  • Fatigue

  • Shortness of breath

    b. Employees who display any of these symptoms will be sent home. 

    c. Clients will be advised not to come into the studio with any of the same symptoms. 

    d. Clients who display any of these symptoms will be required to leave as well. 

7. Cleaning and Sanitizing 

    a. We are following the CDC guidelines to clean equipment first with soap and water and then using a            disinfectant spray, Clear Gear Disinfectant, that is approved by the EPA to kill the novel Coronavirus.            We also have a UVC wand that will be used between classes and clients, as well.

    b. We have purchased brand new vinyl straps for the reformers. We will also have a limited quantity of            new straps available for clients to purchase. 

    c. The studio has been thoroughly cleaned and disinfected prior to reopening. 

    d. We will use soap and water followed by Clear Gear Disinfectant for all equipment, props, and                      classroom/session room items. 

    e. We will use Lysol/Clorox wipes or equivalent for common area surfaces and equipment. 

    f. Instructors are required to clean and sanitize all equipment, props, etc. that were used by or touched         by clients in their sessions using Clear Gear after each session. 

    g. All equipment and common area surfaces will then be disinfected with the UVC wand after all                      sessions. 

8. Reporting 

    a. All instructors are required to immediately report any symptoms or positive diagnosis of COVID-19.

    b. All clients are requested to inform the studio as soon as possible if they are tested for a suspected              case of COVID-19 or receive a positive diagnosis within 14 days of their presence in the studio.