​Last Updated: May 24, 2026

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The R3finery (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information from clients, visitors, website users, and individuals who interact with our advertisements or lead forms.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, emergency contact information, and payment details.

• Account & Booking Information: Information related to memberships, class bookings, appointments, attendance history, and purchases through our scheduling or booking platforms.

• Health & Wellness Information: Voluntary information regarding injuries, movement limitations, pregnancy status, wellness goals, or other health-related information shared to help personalize your experience and support safe participation in services.

• Usage Data: Information automatically collected when you visit our website or interact with our advertisements, including IP address, browser type, device information, pages visited, and browsing behavior.

• Cookies & Tracking Technologies: Our website and advertising platforms may use cookies, pixels, and similar technologies to enhance your browsing experience, analyze traffic, and measure advertising performance.

 

2. How We Use Your Information

We use your information to:

• Provide and manage Pilates, wellness, physical therapy, and coaching services

• Process payments and manage bookings

• Communicate regarding appointments, promotions, events, updates, and studio news

• Respond to inquiries and customer service requests

• Personalize your experience and support safe participation in services

• Improve our website, marketing, and customer experience

• Comply with legal obligations

Information submitted through online forms, including Meta lead forms and advertisements, may be used to contact you regarding services, promotions, scheduling opportunities, or studio updates.

 

3. Sharing of Information

We do not sell your personal information.

We may share limited information with trusted third-party providers that support our business operations, including:

• Scheduling and booking platforms

• Payment processors

• Email and marketing platforms

• Website and advertising providers

We may also disclose information if required by law or necessary to protect our rights, safety, or property.

All third-party partners are expected to maintain appropriate security and confidentiality practices.

 

4. Data Security

We use administrative, technical, and physical safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection of your data.

 

5. Your Privacy Rights

You may request to:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time by clicking “unsubscribe”

• Request a copy of your personal information

To exercise your rights, please contact us using the information below.

 

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality, personalize content, and analyze website usage. You can disable cookies through your browser settings, though some site features may not function properly.

 

7. Retention of Data

We retain personal information only as long as necessary to provide services, fulfill the purposes outlined in this policy, or comply with legal obligations.

 

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us

If you have any questions regarding this privacy policy please contact us:

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The R3finery
436 Springfield Ave. 2nd Floor

Summit, New Jersey, 07901

 

Email: info@ther3finery.com

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